This page lists our legal identity, our registered address and the right contact point for each kind of enquiry, so you always know exactly who you are dealing with.
1. Company Details
- Legal name: IBT AURA PRIVATE LIMITED
- Constitution: C Corporation, incorporated 28 September 2026 under the General Corporation Law of the State of Delaware
- State of incorporation: Delaware, United States
- Registered agent: Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713
- Product brand: Aura Clarus
2. Registered Office
Adarna Inc.
28 Geary Street, Suite 650 #366,
San Francisco, CA 94108,
United States
This is our registered office and principal place of business. Visits are by prior appointment only.
3. How to Reach Us
- Customer care and general enquiries: contact@adarna.us
- Grievance Officer: contact@adarna.us — see the Grievance Redressal Policy
- Privacy and data rights requests: contact@adarna.us
- Security and vulnerability reports: contact@adarna.us — see the Security and Responsible Disclosure Policy
- Careers: contact@adarna.us — see Careers
- Document access requests: support@adarna.us
4. Business Hours
Monday to Friday, 09:00 to 18:00 PT, excluding public holidays in the United States. We aim to answer every message within 3 business days, and to acknowledge formal complaints within 48 hours.
5. Beware of Impersonation
We will never ask you for your password, your full card details, or a payment made outside our official channels. Our only official website is ibtaura.com. If you receive a message claiming to be from IBT Aura that asks for any of these, it is not from us — please report it to contact@adarna.us.
6. Media and Partnerships
For press enquiries, partnership proposals and investor questions, write to contact@adarna.us with the nature of the enquiry in the subject line so it reaches the right person quickly.